Top functies
Helpdesk / Support5 - 10 years
Network/Telecom
Avaya
Cisco
Mgmt Frameworks
Management Frameworks
Cloud
ServiceNow
Systems
Microsoft 365 / Office 365
Taal
Vloeiend English
English
Vloeiend
Dutch
Goed
Werkervaring
Since 2013
IT System Administrator @ TVH PARTS AND HOLDINGS
16 May 2022 -
IT Support & Unified Communications Specialist (onsite support). Managing and maintaining Unified Communication systems, ensuring high availability for voice and video services.
ICT SYSTEM ANALYST @ Tata Consultancy Services
04 September 2019 - 15 May 2022
Managing and maintaining organization-wide Unified Communication systems, ensuring high availability for voice and video services.
Senior Analyst @ HCL Technologies
27 February 2017 - 28 August 2019
Advanced administration of Avaya Communication systems including SIP environments, call flow management, and incident response.
Telecommunications Specialist @ Sutherland Global Services
17 August 2015 - 17 February 2017
Advanced administration of telecommunications systems, managing critical incident responses and proactive monitoring.
ICT Technician @ Not indicated
27 February 2013 - 14 August 2015
Provided onsite technical support for a large-scale enterprise environment, ensuring seamless network and software operations.
Opleiding
Since 2008
Electronics and Communications @ MNM Jain Engineering College
08 September 2008 - 22 May 2012
Bachelor of Engineering - Electronics and Communications
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