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Ann Luyten

Senior Marketing Analyst - Product Development @ FedEx Express
Antwerpen, België

Experienced project manager and product developer with a proven track record in leading transformation projects within digital customer experience and supply chain. Independent and proactive leadership of multidisciplinary project teams, from concept through development to implementation.

Top functies

Product Owner / Manager2 - 5 years

Miscellaneous

Design Thinking
Project Management

Sales

Customer Service
Communication skills

Agile

Agile/Scrum

ETL Datawarehouse

DataStage
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Since 1991
Senior Marketing Analyst - Product Development @ FedEx Express
01 May 2021 - 01 May 2025

Served as product owner for the dangerous goods service offering. Roadmap and execution of end-to-end service development and expansion for air & road freight services, specifically the transportation of regulated dangerous goods, ensuring regulatory compliance and support from functional stakeholders at all levels.

Divisional Strategic Marketing Analyst @ FedEx Express
01 October 2005 - 01 April 2021

Conducted market research into customer needs for specific industries such as e-commerce, automotive, life sciences & healthcare and high-tech using voice of the customer, persona, customer journey mapping.

Associate Marketing Specialist Sports Marketing @ FedEx Express
01 February 2004 - 01 October 2005

Led external agency for the creation of an online store for FedEx BMW Williams F1 merchandise.

Personal Assistant VP Marketing & Communications @ FedEx Express
01 August 1999 - 01 October 2005
Admin Assistant MD Financial Planning & Analysis @ FedEx Express
01 May 1996 - 01 July 1999
Senior secretary @ SCA Packaging
01 December 1994 - 01 April 1996
Secretary @ S.W.I.F.T.
01 September 1992 - 01 November 1994
Documentation Administrator @ S.W.I.F.T.
01 August 1991 - 01 August 1992
Opleiding
Since 1989
Marketing @ Lessius Hogeschool (now KU Leuven, Campus Antwerp)
01 January 2001 - 01 January 2006

Commercial Sciences with a focus on Marketing.

Office Management & Modern Languages @ H.I. Sint Lodewijk (now Thomas More)
01 January 1989 - 01 January 1991

Studied Office Management with a focus on modern languages.

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