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AJ

Akshay Jacob

NOC Technical Officer @ GO Mobile
United Kingdom

Detail-oriented and results-driven NOC Technical Officer with over 5 years of diverse experience in the installation, maintenance, and troubleshooting of advanced telecommunications, fiber optic, and ELV systems across residential, commercial, and industrial sites. Proven expertise in configuring and optimizing network infrastructures, smart surveillance systems, access control, IP-based systems, and structured cabling solutions. Adept at coordinating with cross-functional teams, managing onsite operations, interpreting technical specifications, and delivering timely resolutions to complex system faults. Demonstrates strong proficiency in fiber splicing, RF technologies, IP networking, and control panel design. Committed to upholding high standards in safety compliance, client satisfaction, and project execution. Successfully contributed to large-scale telecom projects for industry leaders like Etisalat, combining technical acumen with customer-centric service. Actively seeking to leverage hands-on technical expertise and strong communication skills to contribute to high-impact telecom and networking projects globally.

Tech stack

Network/Telecom

Network
Telecom
GSM/GPRS/EDGE

Back-end

Elasticsearch

Miscellaneous

Troubleshoot

Systems

Access Points
Language
Fluent English
English
Fluent
Hindi
Fluent
Dutch
Average
Work experience
Since 2019
NOC Technical Officer @ GO Mobile
01 August 2023 -

Perform Level 1 support and initial diagnostics for alarms, faults, and service disruptions. Participate in scheduled preventive maintenance and software upgrades as required. Coordinate with field engineers and vendors for on-site fault rectification.

ELV Technician @ Devco Engineering Ltd
01 December 2022 - 31 July 2023

Installed, configured, and maintained ELV systems, including smart home cameras, access point routers, RJ-45 terminations, and fiber optic splicing.

Telecommunication Engineer Technician @ Etisalat
01 November 2019 - 31 October 2022

Conducted routine system tests to ensure all components operated at peak efficiency and complied with quality standards.

Network Administrator @ GTN Textiles Limited
01 January 2019 - 30 November 2019

Installed internal cabling and wiring for telephone systems, including the fitting and wiring of junction and distribution boxes.

Optical Fiber Engineer @ BSNL Staff Training Centre
01 August 2019 - 31 August 2019

Engaged in practical training focused on Optical Fiber engineering techniques.

Education experience
Since 2013
Electrical, Electronics and Communications Engineering @ Jai-Bharath College of Management & Engineering Technology
01 August 2013 - 30 June 2017

Bachelor's degree focusing on electrical systems, electronics, and communications from a recognized institution in India.

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