Oleksandr Onoiko

IT Support Technician @ Toyota Material Handling

Antwerp, Belgium

Dedicated IT Support Technician with 2+ years of experience providing Tier 1 and Tier 2 technical support in high-demand environments. Skilled in troubleshooting hardware and software issues, supporting enterprise systems, and ensuring operational continuity. Experienced with a wide range of technologies, including Lenovo, Apple, Zebra, Kyocera, and Microsoft products, and proficient in managing Office 365 and Adobe applications. Background in logistics, supply chain management, finance and customer service, with a proven track record in dynamic international settings.

Top roles

Helpdesk / Support< 2 years

Sales2 - 5 years

Systems

Hardware

Windows

Microsoft 365 / Office 365

Network/Telecom

Network

Miscellaneous

Troubleshoot

Design / UI-UX

Adobe illustrator

Language

Native Ukrainian

Ukrainian

Native

English

Fluent

Russian

Fluent

Dutch

Average

Work experience

Since 2013

IT Support Technician @ Toyota Material Handling

01 December 2022 - 30 April 2025

Provided customer service, Tier 1 and Tier 2 technical support for hardware and software systems.

Mailroom Clerk/Supplies Clerk @ USA Embassy, Kyiv, Ukraine

01 December 2016 - 30 November 2022

Processed all incoming and outgoing mail for the embassy as a Mailroom Clerk, ensuring accurate record-keeping.

Senior Specialist @ Alfa Bank, Idea Bank, Kyiv

01 January 2013 - 01 December 2016

Managed credits and loans, ensuring compliance with financial regulations.

Education experience

Since 2007

International Affairs @ National Technical University of Ukraine, I. Sikorsky Kyiv Polytechnic Institute

01 January 2009 - 01 January 2013

Bachelor of International Affairs.

English Linguistics @ Interregional Academy of Personnel Management (IAPM), Kyiv, Ukraine

01 January 2007 - 01 January 2008