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JV

Joren Van Acker Voorspoels

Support Engineer @ Cloudpoint
Antwerp, Belgium

Gepassioneerd om mensen te verbinden met computers en systemen

Top roles

Helpdesk / Support< 2 years

Front-end

JavaScript
CSS
HTML

Systems

Windows Server
Microsoft 365 / Office 365

Miscellaneous

Troubleshoot
Language
Native Dutch
Dutch
Native
English
Good
French
Average
Work experience
Since 2017
Support Engineer @ Cloudpoint
12 May 2025 - 15 August 2025

1ste lijn remote / on-site support, onderhoud Servers, M365 (Intune, mails, office suit, …), computers uitrollen, recycleren, backuppen, AP opzetten (zyxel), algemeen troubleshooten.

Pizza delivery @ Pizzahut
01 January 2019 - 01 January 2025

Klantenservice: leveren van pizza, telefoon, bestelling opnemen, afwas & kuisen/opruimen, keuken: klaarzetten van ingrediënten.

Systeem Testen Acomplish @ Acom
08 July 2024 - 12 July 2024

Opzetten van o.a. firewall, router, access points en switches, bugs zoeken en rapporteren, schrijven van PowerShell configuratiescripts, vmware windows servers opzetten.

Support medewerker @ LAN party 666
01 January 2023 - 01 January 2024

Opzetten van gaming network, computers van deelnemers klaarmaken (programma’s, configureren), netwerk/helpdesk support.

Medewerker @ Lokerse Feesten, Suikerrock Tienen
01 January 2017 - 01 January 2023

Opbouwen & afbraak van podia, stellingen en tenten, tappen & opruimen, onthaal: aannemen & wegbergen van rugzakken.

Education experience
Since 2018
Systeem en netwerkbeheer @ AP Hogeschool
01 September 2022 - 30 June 2024

Studied systeem en netwerkbeheer met focus op praktische toepassingen.

Systeembeheer @ N/A
01 September 2021 - 30 June 2022

Avondonderwijs in systeembeheer voor extra kennis en vaardigheden.

Informaticabeheer @ Atheneum Schoten
01 September 2018 - 30 June 2022

Voorbereidend onderwijs in informaticabeheer met diverse onderwerpen.

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