Ken Bollion

Teamlead & 2nd line @ CAMCO TECHNOLOGIES

Flemish Brabant, Belgium

Results-driven and service-oriented Team Lead with strong experience in IT support, field coordination, and client relationship management. Known for optimizing internal processes, improving ticketing workflows, and coaching technical teams. I’ve played a key role in training and supporting international teams, including those based in Australia and Los Angeles, ensuring global service consistency.

Top roles

Helpdesk / Support5 - 10 years

Miscellaneous

Excel

System design

Technical Support

ERP

Systems

Linux

Cloud

Kubernetes

Language

Fluent English

English

Fluent

Dutch

Fluent

Work experience

Since 2014

Teamlead & 2nd line @ CAMCO TECHNOLOGIES

01 April 2023 -

Leading a technical support team, managing 2nd line escalations, serving as SPOC for key international clients, and optimizing workflows.

1st line engineer @ CAMCO TECHNOLOGIES

01 January 2019 - 01 April 2023

Provided front-line technical support to clients, logging incidents in the CRM system and assisting field technicians.

Magazijnier @ Febelco

01 January 2014 - 31 December 2018

Responsible for picking and preparing orders, receiving and storing goods, and maintaining accurate inventory records.

Education experience

Since 2002

Systeembeheer & Netwerkbeheer @ Syntra Leuven

01 January 2017 - 31 December 2019

Kantooradministratie & gegevensbeheer @ Miniemeninstituut Leuven

01 January 2002 - 31 December 2008

Ken Bollion

Top roles

Miscellaneous

ERP

Systems

Cloud

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