Top roles
Back-end
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ICT medewerker @
01 January 2021 -
ICT support (1st and 2nd line), Deploy nieuwe hardware, Deploy software, Handleidingen schrijven, Optimaliseren Helpdesk processen.
Integratie & Implementatie Expert @
01 January 2020 - 31 December 2021
Implementatie van software, Overleg met Business, Projectmanagement.
Support Engineer/ Analyst @
01 January 2016 - 31 December 2020
2nd line tickets opvolgen, Documentatie schrijven, Contact met softwareleveranciers.
Senior Helpdesk Medewerker & Coach @
01 January 2010 - 31 December 2016
Technical coach, Assistent teamleader, Opleiding nieuwe medewerkers.
Dossierbeheerder @
01 January 2007 - 31 December 2010
Beheerder applicaties, Ondersteuning klanten i.v.m. internet bankieren.
Security Essentials @
01 January 2022 - 31 December 2022
Certification in Cisco Security Essentials.
Business Analysis Fundamentals @
01 January 2017 - 31 December 2017
Fundamentals of Business Analysis.
ITIL Foundation Certification @
01 January 2017 - 31 December 2017
ITIL Foundation certification.
Coaching on the Work Floor @
01 January 2015 - 31 December 2015
Training in workplace coaching.
Banking and FInance @
01 January 2011 - 31 December 2011
Certificate in Banking and Finance.
Web Design @
01 January 2009 - 31 December 2010
Evening school in web design.
Economics – Modern Languages @
01 January 2002 - 31 December 2002
ASO degree in Economics and Modern Languages.